When you express belief in people, it goes right to their souls. It gives them hope. ~John Maxwell.
During my early years, I was not a believer in people. I resided deeply on the side of people as a burden to be avoided. My chosen profession, Engineering, was a career path I believed would be centered around things safe from annoying humanity. The worm turned fairly early finding me for almost the entirety of my career working closely with people. I found myself in a strange boat where I shunned the world of things for relational work.
My work goal for the past twenty years has been to bring humanity into the workforce in much the same way I tried to inject sanity into the insanity of youth soccer. I learned to value the individual over victory. Victory was important but not at the expense of a person’s sense of value. The lessons I learned building up the hearts of young children have applied equally in the adult workforce.
I know a person that enters a restaurant with a maximum tip percent in mind and then deducts points for every mistake the waitstaff makes when arriving at a final percent. I view this focus on the negative actions as not only demeaning to how we sense an individual but also a reinforcer for mediocre service. I prefer to go with a standard tip percent in mind then add points for every ‘good’ deed. Catching someone doing something right brings me the joy of catching a fish.
Finding people doing something right and praising the hell out of them drives exceptional performance and self-confidence. Then when course correction is necessary there is an openness to coaching. I see my work as soul edifying work. It motivates people and brings me more joy than focusing on things ever could.